Resources

San Francisco

Jewish Family Community Services

http://www.jfcs.org/services/JFCS-RIDES-transportation-services

Comprised of volunteer drivers, JFCS vans, and taxi vouchers, JFCS RIDES provides seniors, as well as people with disabilities, transportation to medical and dental appointments, the grocery store, the pharmacy, and other critical errands.

Peninsula: 650-931-1860
San Francisco: 415-449-3777
San Rafael: 415-507-0564
Santa Rosa: 707-303-1502

San Mateo County

http://peninsularides.com/comm_trans.htm

Bayshore/Brisbane Senior Shuttle

Service Area:Brisbane/Bayshore Neighborhood of Daly City

Fare:FREE

Eligibility:Open to all, no restrictions

Accessibility:All vehicles are wheelchair accessible

For More Information:1-800-660-4287 or
TTY 650-508-6448

To book a ride:415-740-9458

For schedules and a map, visit www.Samtrans.com/shuttles.

The Bayshore/Brisbane Senior Shuttle operates request-ride service during the midday and connects to the Bayshore Caltrain Station. Passengers may request rides for any purpose within the service area. To request a ride, the passenger must call the driver’s cell phone and leave a message stating when and where they would like to be picked up and dropped off. The driver will then return the call and work out the schedule with the passenger.

Devil’s Slide Ride

Service Area:Pacifica

Fare:FREE

Eligibility:Open to all

Accessibility:Vehicles are wheelchair accessible

For More Information:Pacifica Engineering Division
650-738-3767
www.cityofpacifica.org

The Devils Slide Ride service runs on weekends only, from 8 am to 5 pm. The shuttle route runs in a loop from North Pacifica to Linda Mar Beach and back, and stops at designated locations. See Pacifica’s website for detailed information on the schedule and stops.

East Palo Alto Community Shuttle

Service Area:East Palo Alto and Palo Alto

Fare:FREE

Eligibility:Open

For More Information:East Palo Alto Mobility Manager
650-853-3197
For schedules and a map go to www.samtrans.com/shuttles or http://www.ci.east-palo-alto.ca.us/documentcenter/view/388

The East Palo Alto Community Shuttle operates Monday through Friday during morning and afternoon peaks with some late night service, and weekends during peak periods. The shuttle goes from destinations in East Palo Alto, such as the Ravenswood Health Clinic and University Village, to the Palo Alto Caltrain Station.

Foster City Senior Express Shuttle

Service Area:Foster City and as far north as Trousdale Drive/
Mills-Peninsula Hospital in Burlingame and as far south as Veterans Boulevard/Kaiser Hospital in Redwood City. The bus also travels to Stanford Hospital and the Millbrae Transit Center.

Fare:One way: $2 for local trips, $5 for trips outside of Foster City

Eligibility:Must be a Foster City resident and must be age 50 or older

Accessibility:The shuttle is wheelchair-accessible

For More Information:Community Center Senior Wing 650-286-2585

The Senior Express Shuttle is an on-demand service for Foster City residents who are age 50 and over. The service includes a pick-up at the residence and drop-off at the Foster City Senior Wing or designated stop. The Senior Express Shuttle operates Tuesday through Thursday during the midday. To make a reservation, call or stop by the Recreation Center Senior Wing front desk between 9:00 am and 1:00 pm Monday through Friday.

Ride requests for the next day must be made by 1:00 pm. The payment method for the Senior Express Shuttle is a punch card. Punch cards can be purchased at the Senior Wing front desk or can be mailed to your home, after a check has been received by the Senior Wing front desk staff.

Menlo Park Midday Shuttle

Service Area:Menlo Park

Fare:FREE

Eligibility:Open

Accessibility:The vehicles are wheelchair-accessible

For More Information:650-330-6770
or the City’s website

The Menlo Park Midday Shuttle operates on an hourly schedule Monday through Friday, 9:30 am to 3:00 pm. The shuttle serves the Menlo Park Caltrain Station, Menlo Park Library, Veteran’s Administration Medical Center, Menlo Park Senior Center, Stanford Shopping Center and the Palo Alto Caltrain Station. The shuttle is a 20-passenger bus with two spaces available for wheelchairs. The shuttle stops at all SamTrans bus stops, and is also a “flag down service”; passengers can wave at the driver, who will stop in any safe location to pick them up.

Menlo Park Shoppers’ Shuttle

Service Area:Menlo Park

Fare:FREE

Eligibility:Open

Accessibility:The vehicles are wheelchair-accessible

For More Information:650-330-6770
or the City’s website

The Menlo Park Shoppers’ Shuttle is a request-ride service that operates during the midday on Wednesdays and Saturdays. By request, the shuttle will pick you up at your home in Menlo Park starting at 9:30 am and take you to destinations such as Sharon Heights, downtown Menlo Park, or the Stanford Shopping Center. For the return trip home, the shuttle will pick up passengers at noon and again at 1:00 pm.

Pacifica Senior Center Transportation Service

Service Area:Pacifica

Fare:$3.00 suggested donation for round trip transportation to the center and scheduled shopping trips. Medical appointments are a mandatory fare of $20.00 round trip.

Eligibility:Must be age 60 or older and a Pacifica resident

Accessibility:The van is lift-equipped for wheelchair and
walker access

For More Information:650-738-7350

The transportation service takes seniors to and from the Pacifica Senior Center Monday through Friday from 8:30 am to early afternoon, with 24-hour phone notice. The Center schedules group shopping trips to local destinations. Individual requests for transportation to medical appointments will be accommodated as the schedule permits and must be requested at least 72 hours in advance.

Redwood City Climate Best Express

Service Area:Eastern Redwood City

Fare:FREE

Eligibility:Open – Young children should be accompanied by an adult.

Accessibility:Vehicles are wheelchair-accessible. When
reserving, inform the driver if you are travelling with a wheelchair so they can allow additional time in scheduling and can identify an appropriate pickup spot.

Reservations:650-248-9643

For More Information:650-588-1600
(Peninsula Traffic Congestion Relief Alliance)
or go to www.commute.org

San Mateo County

http://peninsularides.com/comm_trans.htm

Local Shuttles

Local shuttles are typically vans or shuttle buses that serve small areas within cities and communities weekdays during the midday, with some exceptions

This free shuttle provides on-demand service in the eastern part of Redwood City and two stops outside of the service area — Veterans Memorial Senior Center and Woodside Plaza. It operates Tuesday through Saturday except holidays from 10:00 am to 5:00 pm. To book a ride, call the bilingual (English and Spanish) driver at least 24 hours before or up to seven days in advance of your trip. The driver will return your call and confirm the requested times or reschedule the trip to an alternate time if the requested time is unavailable.

Senior Coastsiders

Service Area:Coastside (Half Moon Bay, Moss Beach, El Granada and Montara)

Fare:$2.00 round trip suggested donation

Eligibility:Must be age 60 or older

Accessibility:The vehicles are wheelchair-accessible

For More Information:650-726-9056

The Senior Coastsiders Van is a request-ride service that operates Monday through Friday during the midday on the coastside of San Mateo County. The van is primarily used to transport seniors from their homes to programs at the Senior Center but also provides rides for other purposes, such as shopping.

Santa Clara County

http://www.outreach1.org/seniors/seniors_links.html

TRANSPORTATION LINKS AND RESOURCES

The following website links are for alternate senior ride resources, and are not associated with the Outreach Senior Rides Program. Please contact OUTREACH directly to inquire about our services.

TRANSPORTATION PROVIDERS

MEDI-CAL TRANSPORATION PROVIDERS

CITY/COUNTY TRANSPORTATION RESOURCES

OLDER DRIVER EDUCATION RESOURCES

TRANSPORTATION PROVIDERS

OUTREACH – (408) 436-2865, ext. 275

http://www.seniorrides.org

Transportation services for Santa Clara County residents 65 years of age or older. Services include subsidized monthly public transit passes, individualized transportation plans, ADA Paratransit Service Rider’s Fares, and door-to-door transportation. Please call for eligibility requirements and enrollment forms.

Avenidas Transportation Program – (650) 326-5362, ext. 25

http://www.avenidas.org/services/transportation

Door-to-door transportation in a lift-equipped van to grocery shopping in the Palo Alto/Stanford area, Senior Health Day Program in south Palo Alto and La Comida’s weekday lunch program at the downtown Senior Center. Transportation to La Comida and grocery shopping is limited to residents of Palo Alto and Stanford. The service area covered for participants attending the Senior Day Health Center includes Palo Alto, East Palo Alto, Stanford, and parts of Los Altos and Mountain View. No fee for transportation to La Comida lunch program. Fees for transportation to Avenidas Senior Day Health Program and grocery shopping vary.

Road Runners Avenidas – (650) 326-5362, ext. 25

http://www.avenidas.org/services/transportation

Volunteer drivers provide rides to ambulatory seniors anywhere they want to go during working hours on weekdays. Fees for this service vary depending on the distance traveled.

Catholic Charities Daybreak Respite & Caregiver Support Program – (408) 238-7252

http://www.ccsj.org/main/services.htm

Volunteer-based, escorted transportation to medical appointments and grocery shopping. Requires an initial assessment by a nurse to determine eligibility for program services. Service area is Santa Clara County, from Mountain View to Gilroy. Fee: $150.00 per year.

Heart of the Valley – Escorted Transportation – (408) 241-1571

http://www.servicesforseniors.org

Heart of the Valley will take seniors to medical appointments, shopping, errands, to hospitals to visit friends and family, and will escort seniors on outings. Serves residents of the cities of Campbell, Cupertino, Los Gatos, Monte Sereno, Santa Clara, Saratoga and Sunnyvale. Suggested Donation: $2.50 plus mileage at $0.25 a mile.

Mexican American Community Services Agency (MACSA) – (408) 928-1155

http://www.macsa.org

Limited transportation services for program participants living in MACSA’s service area.

Yu-Ai Kai, Japanese-American Senior Center – (408) 294-250

http://www.yuaikai.org

Limited transportation services to and from Yu-Ai Kai’s center.

The Terraces of Los Gatos – (408) 356-1000

(no website provided)

Transportation provided is limited to 8 one-way rides per month. Applicants must qualify for OUTREACH’s Paratransit Program and be a resident of Los Gatos, Saratoga or Monte Sereno.

MEDI-CAL TRANSPORATION PROVIDERS

Medi-Cal Transportation

MV Transportation – (408) 292-3600

B+V Transportation – (408) 937-6135

Private Providers of Medi-Cal Transportation. Non-emergency medical trips for Medi-Cal recipients.

CITY/COUNTY TRANSPORTATION RESOURCES

City of Santa Clara – Santa Clara Senior Citizens Center – (408) 615-3170

(no website provided)

Subsidizes rides for ADA. Paratransit Program eligible seniors and disabled adults through OUTREACH’s paratransit program to attend the senior nutrition program. Additionally, City of Santa Clara provides funding to OUTREACH to cover a portion of the client fare for eligible City of Santa Clara residents enrolled in the ADA Paratransit Program.

City of San Jose and County of Santa Clara

For more information, contact your local Senior Center.

Provides subsidized rides for ADA. Paratransit Program eligible seniors and disabled adults through OUTREACH’s paratransit program to attend various Senior Nutrition Program sites in Campbell, Gilroy, Los Gatos, Morgan Hill and San Jose. Additionally, city-owned vans provide free transportation from senior’s homes to the following Senior Centers: Alma, Cypress, Gardener, Hank Lopez, Iola Williams, Southside, St. James and the Willows.

Alameda County

http://alamedaca.gov/public-works/city-alameda-paratransit-services

Alameda Paratransit Shuttle

The Alameda Paratransit Shuttle, funded by Measure B transportation sales tax dollars, provides a free way to get around town.  The shuttle service is open to the public yet the primary purpose of the shuttle is to serve individuals with disabilities and seniors with access to major shopping destinations and medical facilities around the City.  Where space exists, other passengers may ride the shuttle. In a situation where a paratransit customer or senior needs a seat, other passengers will be asked to exit.  Note that all passengers must be seated and no passengers are permitted to travel in the aisle.  The shuttle operates from 9:00 a.m. to 4:00 p.m. on Tuesdays, Wednesdays and Thursdays.

Contact: For more information, call the Mastick Senior Center at (510) 747-7513 or email dzepplin@alamedaca.gov.

Medical Return Trip Improvement Program (MRTIP)

MRTIP provides subsidized taxi trips for individuals returning home from medical appointments, thereby eliminating the uncertainty of coordinating return trips with East Bay Paratransit.  Since it is often difficult to predict when a medical appointment might end, MRTIP offers the option of calling the City of Alameda’s transportation provider – Veterans Cab – for a trip home at the time you need it.  Participants are eligible to receive ten MRTIP vouchers per month.  Vouchers must be purchased in advance for $2.50 each, and expire after one year.  The voucher covers the cost of transportation within Alameda County.
Eligibility Requirements: Must be East Bay Paratransit-certified.
Cost: MRTIP Travel Vouchers are $2.50 each, and expire after one year.
Contact: For more information, call the Mastick Senior Center at (510) 747-7513 or email dzepplin@alamedaca.gov.

Premium Taxi Service

Taxi services (not limited to medical trips) at 50 percent discount for eligible residents.  Premium Taxi Service provides a 50 percent discount for taxi rides with a City of Alameda transportation provider. The service is not limited to medical trips. Eligible riders must purchase the required discount coupons in advance. Nevertheless, to make the program fair to all users, you may purchase a maximum number of 20 coupons per quarter (every 3 months).

Eligibility requirements: Must be East Bay Paratransit-certified, 75 years of age or older, or 70 years of age or older without a driver’s license.
Cost: Each Premium Taxi Travel Voucher has a $5 value and costs $2.50. If the cost of a trip cannot be covered exactly with one or more $5 Premium Travel Vouchers, you may either give the driver an additional travel voucher or cash to pay the additional cost. Nevertheless, if you use a travel voucher, drivers cannot provide you with change. You must present the travel vouchers with a completed Travel Information Form to the taxi driver upon arrival at your requested destination.
Contact: For more information, call the Mastick Senior Center at (510) 747-7513 or email dzepplin@alamedaca.gov.  To register, fill out the registration form and return it to Mastick Senior Center (1155 Santa Clara Avenue, Alameda, CA 94501).

Contra Costa County

http://madelinesalocks.com/SeniorHelplineDev/senior-rides/

Rides for Seniors

On September 1, 2005, Senior Helpline Services began offering to our ambulatory otherwise home-bound senior residents of Contra Costa County, free one-on-one, door-through-door rides provided by volunteer drivers. These rides are primarily for the purpose of obtaining medical care, groceries, and other basic necessities. Training for volunteer drivers includes learning & practicing safety techniques.

The Rides for Seniors program was added to fill a gap in services for seniors who no longer drive & cannot access other forms of transportation. Unless they are able to use public transportation, paratransit, vans, or cabs that provide only curb-to-curb service, seniors often have difficulty in accessing medical care and obtaining basic necessities. In our society, mobility = independence, so without a safe and available alternative to driving, the end result for seniors is often long term institutionalization.

In order to ensure the safety of our Rides for Seniors clients, these clients must also participate in the Reassurance Phone Friends program.

If you need rides, click here to become a client. If you would like to assist us, click here to volunteer (and note the requirements in the yellow box to the right).

Marin County

http://www.whistlestop.org/transportation/publications/

Whistlestop ADA Paratransit (WSW)

Whistlestop Wheels provides American’s with Disabilities Act (ADA) paratransit services on the behalf of the Marin Transit and the Golden Gate Bridge, Highway and Transportation District. ADA Paratransit is transportation for persons, who because of a physical or mental condition are unable to ride public fixed-route transportation such as the local and regional public bus system. Whistlestop Wheels can only process ADA applications for residents of Marin County. If you live outside Marin County and need assistance, please click here to go to our list of links for surrounding counties paratransit services or contact your local paratransit or fixed-route provider for eligibility procedures in your county. If you believe you may be eligible for WSW please contact our paratransit eligibility department at (415) 456-9062 ext. 106 for further assistance or click herefor more information and an application.

Marin Access Mobility Management Center

The Marin Access Mobility Management Center coordinates many transportation resources for Marin’s older adults, persons with disabilities and low-income residents. It is a one-stop call center. Marin Access is sponsored by Marin Transit and operated by Whistle-stop. Call 415-454-0902 to find other transportation options.

STAR Program

The Safe Transport And Reimbursement (STAR) Program, formerly Volunteer Driver Program (VDP), empowers older adults and people with disabilities to remain independent by providing a mileage reimbursement for their friends, neighbors and other community members who provide them with rides. How does it Work?

  • The STAR Program provides a free transportation reimbursement for older adults and people with disabilities living in Marin County.

  • Participants identify members of their community who are willing to be a driver for them.

  • The STAR program does not provide a pool of volunteer drivers, but rather allows the rider to find their own trusted driver and provide a mileage reimbursement. A caregiver, friend or neighbor may be a driver. You can have more than one driver and we encourage you to do so.

  • We help our participants overcome the feeling of dependency by providing a financial mileage reimbursement so that participants have resources to give in return for the help they receive.

  • With the STAR Program, participants receive door to door assistance and companionship for medical appointments, shopping, classes, family visits, or a meal and a night out.

  • For more information and the application please click here.

How do I qualify for the STAR Program?

  • Live in Marin County.

  • If you are under the age of 60 you must have been approved for ADA Para-transit services commonly known as the Whistle-stop Wheels Program.

  • If you are over the age of 60 and have a disability or frailty, you will also qualify.

Call 415-454-0902 to find out more information and to schedule a phone assessment to begin the application process.

Volunteer Driver Program in West Marin

For information call 415-663-8148 x114

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